To see our wide range
of security products and
services, click on an
item below:
This page contains information for our existing customers
If you have an existing alarm system:
It is important that you replace your back-up battery every 3-4 years. Old
batteries can corrode and leak, and in a power failure will not run the system very
long. Your alarm system should be checked at least once a year by a qualified
technician to ensure it is working properly and safely.
Make sure your system will work when you really need it to. AArrange for us to
come at least annually to inspect and test your alarm system. You can make
arrangements by calling us at (519)578-6268, or click here to send us an email.
Are you considering changing your phone service? Most alarm systems
communicate to the monitoring station via your telephone line. It dials the monitoring
station and when they connect, it sends the signals. If you change your phone
service, your alarm system will be effected, and may no longer be able to connect to
the monitoring station. Please call us if you are considering changing your telephone
service provider.
Back-up your monitoring service. As mentioned above, most alarm systems rely on
the phone line to get signals to the monitoring station. If your phone line goes down
for any reason such as line cut, phone company problems, pwer failures, etc., the
signal will not get through unless you have a back-up. We can provide you with
cellular back-up for your monitoring. If your phone line goes down, the signal will be
transmitted wirelessly over the cellular network. There is an additional cost for the
cellular transmitter and an additional monthly cost to cover the charges from the
cellular providers. You can have added peace of mind knowing that there is a back-up
in case your phone lines go down.
Have you re-arranged furniture, installed new curtains or done any
renovations? If so, something may have happened that will affect how your alarm
system works. Make sure motion detectors or glassbreak detectors have not been
covered or compromised in any way. If in doubt, call and ask us. An ounce of
prevention......
Is your keyholder list up to date? Does everyone know your password, your system
number, and the monitoring station phone number in case they trip the alarm by
mistake? This information is necessary in order to prevent a dispatch in the event of
an alarm. Please call us to update your list or change your password.
Is your alarm system monitored? If so, you are entitled to some very special deals.
Click here to see our special deals for existing monitored customers.
