Tag Archives: Helix

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Police Registration

A lot of questions surrounding Waterloo Regional Police registration this year. Trust me. We get it. It. Sucks. Waterloo Regional decided years ago that any home with an alarm system was to be registered as having an alarm system in order to receive prioritized response and one free false alarm response per year. As the […]

Access Control 2 – Z-Wave

It’s been a bit since I wrote anything here. We’ve been paying a great deal of attention to the Z-Wave compatible devices we can use with the Resolution panel and it’s getting in the way of the creative process. Which is fine, actually, because our focus is on your locks and those are kind of […]

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RE920-Upgrade without Upgrading

So you have this 20 year old beast of an alarm system in your home. In twenty years you’ve had one service call, one false alarm, and you are so familiar with the system you probably know it better than the installing company does. In fact, you’ve probably been approached by the installing company or […]

Panic – You’re Not Alone

I received a firm reminder this weekend on how important it is for someone to feel secure. Anything can happen, and sometimes protection is required. Not all home situations require police support. Sometimes a quick text or email can make us feel better. Other times having someone visit is enough. But when things get really […]

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Service Is King

We’ve been around since the early eighties. I think we’ve beaten that to death. There are times I get tired of hearing it to so I promise you… I will try to not belabour the point too much from here out. Except for right now. Customer Service is an ever changing sector in businesses, because […]

How to Open a Hole In Your Home

Home Automation with Security would have you believe that this is a pony; This is a dog; And really, it has you believing it. Until you don’t; If you’re confused, you’re not alone. Home alarm shopping has gone from simple, to a Dog and Pony show. As always, we can answer your questions through our […]